Hi, my name is Merv! I joined Complete Home Solutions in 2011.
Over my past seven years at Complete Home Solutions, I have earned several titles including BPI Building Analyst, Envelope Specialist, Quality Control Inspector, and a vast array of other credentials. I bring a wealth of industry knowledge and experience to our sales team. I am one of our resident sales pros! I enjoy helping homeowners diagnose and solve their home comfort issues.
My day to day job consists of meeting with customers to help identify problems within their home and provide solutions to fix their problems. I exemplifies and values the company mission of Fixing Uncomfortable Homes.
In my spare time when I am not helping people out within their homes, I enjoy spending time with my wife and baby daughter. I also enjoy playing paintball and going fishing.
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These homeowners had just recently purchased their house in Germantown. As the good homeowners that they are, they had a thorough home inspection done prior to moving in. One of the things that the home inspector noted was the lack of insulation in the crawl space. Such a crawl space can lead to discomfort issues, health problems, and unreasonable utility bills.
The homeowners requested a CHS home comfort specialist come out to their new house and give them the best solutions for their crawl space. What we did for them was to bring their crawl space into the building envelope (preventing unwanted air from leaking into the living space from the crawl). We did this by applying a vapor barrier on the floor and up the walls (sealing along the edges) and applying closed-cell spray foam insulation on the walls. These homeowners are now ready to move into their newly comfortable home!
This homeowner in North Potomac asked us for help with advice on making their home more comfortable and advice on how to keep the home at a more stable temperature. They were interested in having their attic and crawl space assessed. Our energy auditor, Merv, visited the home and discussed solutions with these homeowners. One of the recommendations was to air seal the rim and band joists in the basement area with 3" of closed cell spray foam insulation. As you can see by the pictures, the rim and band joists were not air sealed prior to our work on the home. We sealed and insulated the rim joists which are major sources of heat loss in the home. This will make their home more energy efficient and comfortable and help keep the temperature in the house more even!
These homeowners in North Potomac, Maryland called our office to find ways to make their mud room more comfortable. They also asked for advice on how to make their home more energy efficient. We recommended solutions to help them achieve their goals. We made significant improvements to their basement and crawl space. This made an immediate improvement to their comfort, health and helped make the temperatures in the home more consistent. Our production crews removed damaged insulation in the crawl space to prepare for air sealing and insulation. We removed old duct wrap from the crawl space and installed a new vapor barrier. We air sealed the crawl space walls and rim and band joists with closed cell spray foam insulation. Now that the crawl space has been improved, these homeowners are finding their mud room to be more comforting and reaping benefits of improved energy efficiency.
This homeowner was really interested in finding ways to make their home more energy efficient (specifically to help lower their utility bills and increase home comfort). They hired Complete Home Solutions to help them achieve this goal.
We took on two primary projects to do this: the attic and the crawlspace. The picture here shows you how we treated the crawlspace. We removed and replaced the old damaged insulation & vapor barrier and air sealed around the walls & vents. This stops that cold, musty air from filtering into the living space, which is an essential part in accomplishing energy efficiency.
This beautiful home in Bethesda, Maryland was suffering from drafty rooms and high utility bills. The homeowner called Complete Home Solutions to see if we could help with their comfort problems.
We came out and performed a Home Energy Audit to try and pinpoint the problem. What we found was that the attic was way under-insulated. So, we took out the old insulation that the was already in the attic that was no longer working efficiently. After that, we were able to install polysio foam board on the knee walls and TruSoft Cellulose insulation all along the attic space, bringing insulation levels to R-49 (which is the recommended BPI standard for our climate zone). After these installations, the home owner no longer suffers from drafty rooms and feels comfortable in their home!
Looking at the picture on the left, we have three main problems with this attic (two you can see, one you can't). One, there's not enough insulation. The yellow BATT insulation (featured on the left) is barely to the top of the floor joists (meaning there should be at least 6" more). Two, there is no air sealing (this you can't see). We need to get underneath the insulation to fix this. Third, the whole house fan is completely out in the open (acting as a major source for unwanted air leakage).
To fix the air leakage, CHS pushed aside the old insulation and caulked any penetrations that were facilitating this issue. To bring insulation up to the BPI recommended standard, we blew in closed cell cellulose insulation. To stop the outdated whole house fan from leaking air, we constructed a 2x4 frame with a hinged top (insulated with 2" of foam board) and installed a string and pulley to allow for easy opening.
This customer of ours had some work done with us a few years ago. So, when a new insulation project came up, he knew who to come to for a quality job. He had built a new addition onto his house and wanted to make sure that it was properly insulated before finishing it.
Our home comfort specialist provided the homeowner with a few solutions to achieve this. They ultimately chose one that we felt was the best option - applying spray foam to the walls, rims and bands was a great way to make sure the new addition was effectively air sealed as well as insulated. The homeowner can now enjoy his new space comfortably.
This client of ours was in the process of purchasing a house in Silver Spring and wanted to make a few changes before he moved in. He wanted to make sure that his house was going to be energy efficient. He did his research and found a company that had great experience and reviews...Complete Home Solutions. He had us come out and give him the best solutions for his new home.
Our home comfort specialist found that air sealing and insulating the attic would be the most effective way to reach this client's needs. We air sealed any open cavities (that means rim and band joists, ceiling fixture penetrations, top plates, etc) and blew in enough cellulose insulation to bring levels up to R-49. This new homeowner will be moving into a house that is both energy efficient and comfortable.
The residents of this Fort Washington home in Maryland were having issues with their cold sun room floors.
Our Home Comfort Specialist recommended 1 inch of closed cell foam insulation underneath the sun room to help seal and insulate to keep the floors at a more comfortable temperature.
This homeowner from Mount Rainier, Maryland noticed that his master bedroom was always freezing cold, especially the floors. He needed advice on how to change this. So, he called up Complete Home Solutions.
After an energy audit, we determined that there was a crawl space beneath the master bedroom that was causing it to be so cold. The walls had some insulation in them, but it was not actually blocking any air movement. In order to do that, we needed to install spray foam over the walls. Doing this has created a much more comfortable and energy efficient home!
This client had heard a radio ad discussing the great benefits that an energy efficient home can have for its homeowner. Thinking about how his home was probably under-performing (based on his utility bills and lack of insulation in his attic), he did a little research. He found Complete Home Solutions and, after viewing our extensive experience, chose us as to make his home more efficient.
After performing a home energy audit, our home comfort specialist found quite a few opportunities for improvement (the attic being the main one). This home had a flue pipe that went through the attic; it wasn't properly sealed and was, therefore, causing a lot of air leakage (decreasing the efficiency of the home). We sealed the pipe and constructed a non-flammable barrier around it to prevent insulation contact. We also air sealed along all the rim and band joists in the attic and replaced the old, gunky insulation with fresh cellulose. Now this home is efficient and comfortable for the homeowner too!
This homeowner purchased a home in Hyattsville, MD that was built in 1950. The home was in need of many energy efficient upgrades. Our home comfort specialist, Merv Roussell, performed a home energy audit and recommended a number of improvements. We ran a blower door test and found that the home was 1.96 leaker than a home its size should be. Part of the air leakage came from the attic where there were multiple problems: the home had attic flooring which made it difficult to air seal the penetrations and there was insufficient insulation levels through the attic. We removed the attic flooring, air sealed all the pentrations to stop the excessive air leake. We installed TruSoft cellulose insulation to bring the insulation levels up to R-49 as recommended for our climate zone. These homeowners have moved into the home and are feeling the benefits of these improvements.
This homeowner was a return client that we had done some work for before. The last time they contacted us, we gave our Home Energy Audit and recommended that they get their attic and open crawl space weatherized. They wanted to start off by just doing their attic and seeing how well that would work for them. They found that they loved the results so much they wanted us to come back and do the crawl space.
We took out that damaged insulation that was falling apart. That allowed us to air seal the area, mainly using that orange caulk that you see there in the picture. We then added in fiberglass batt insulation and installed polysio foam board under the new insulation (that's the silver board that you see at the top of the picture). This has made it so that the floors between the crawl space ceiling and the living area are no longer cold. They now have an even more comfortable home!
Cold and drafty rooms are no fun for anyone. These homeowners decided to be proactive and get their attic weatherized before it started getting really cold. Of course, Complete Home Solutions was more than happy to help them in this effort.
We took a few different measures in order to take care of this attic (air sealing, insulating, etc). Pictured here specifically is how we treated the skylight. The way the skylight was insulated before was not really doing much of anything. When we performed our initial home energy audit, our home comfort specialist found that the skylight did indeed have bad air leakage (making it a source for discomfort in the home). We took care of this by replacing the old insulation with new closed cell spray foam insulation (which air seals at the same time). This skylight won't be leaking any more air!
These clients had just bought a new home and knew that the insulation was pretty dated. They wanted to have a company come out and see what kind of solutions they could offer for their attic. They found Complete Home Solutions' number and called us up to come out.
Our home comfort specialist evaluated the house and advised them that installing some new insulation would certainly be a benefit, but they would also need air sealing if they wanted the insulation to work effectively. Air can still move through insulation if there is nothing blocking it. By doing this, we were able to create a thermal barrier for the conditioned space, which means a more comfortable home for this family.
This cantilever was not property sealed and caused air to leak into the home resulting in cold floors. We removed the plywood soffit, properly air sealed the joist cavities with foam board and spray foam. We also insulated with R-19 fiberglass batt insulation and reinstalled the soffit. The result -- air leakage reduction of 25%. This customer is looking forward to a more energy efficient and comfortable home this winter!
We met this homeowner at one of the trade shows that we attend annually. He had a nice long conversation with one of our home comfort specialists about some of their concerns. He suspected that his attic didn't have enough insulation (and his house got really cold in the winter as a result). We told him that we would come out, check out the house, and let him know whether or not his suspicions were true.
It turns out that our client was correct. You can tell just from looking at the picture (on the left) that there clearly is not enough insulation. Being able to see the tops of your floor joists is a tell tale sign of this. The other thing that we found while we were in the attic was that it wasn't air sealed. By making these improvements we were able to create a much more comfortable home for this client (while delivering more affordable electric bills).
This home in Benedict, Maryland had ridiculously high utility bills all throughout winter. In the summer, it wasn't quite as bad, but the upstairs was sweltering hot. The homeowner needed someone to come out to her house and give her solutions on how to fix the situation.
Complete Home Solutions came out and gave her an energy audit. Her attic turned out to be a huge problem. To fix this we did a lot of air sealing, particularly over the knee wall that was up there (we installed polysio foam board here). We also blew in closed cell cellulose insulation. Along with a few other installations, this was the perfect cure for this homeowner's problems.
One thing that many homeowners don't take into account is just how much air your attic really leaks. It doesn't matter how small your attic is - if it isn't treated it will cause an uncomfortable home. This client had never had their attic treated and they were feeling all the typical symptoms: hot upstairs in the summer, cold floors in the winter, high utility bills, etc. We were able to come in and give the homeowner back control over their home. Air sealing and insulation are major players in doing this (in this particular picture you can see the attic hatch tent cover that we installed to block air from leaking in and out of the space).
Customer had many issues with drafty rooms and large temperature differences throughout their house. Complete Home Solutions came out to do a complete home energy audit, to help target the customer's energy needs.
What were the customer's home energy problems? A simple addition of attic insulation, with blown in cellulose, was all that was needed to help. We brought the customer's insulation to BPI standards for the climate zone. Now this homeowner can enjoy their home comfortably all year round (while paying lower utility bills)!
This homeowner from Bowie had been renting her house out for a few years now. She and her tenant were on fairly good terms, both happy with each other, but the tenant did have one complaint. The house had a lot of air leakage, causing it to become very uncomfortable (especially during summer and winter). The homeowner called us to provide her with solutions on how to alleviate this problem for her tenant.
After performing a thorough home energy audit, we found a major problem area to be the attic. Specifically, there was a lack of air sealing and insulation. There were also exposed knee walls in the attic (which allow for a significant amount of air to leak in and out of the home). We applied polysio foam board and spray foam insulation to the knee walls in order to prevent this from happening. We also sealed the attic floor with caulk and installed blown in cellulose insulation. Now, both tenant and homeowner are happy.
This homeowner had an unfinished basement that he was looking to work on. Before he started anything, he wanted to make sure that his walls were insulated right (you definitely don't want to wait until you've dry walled to realize your basement is too cold). Complete Home Solutions came out to check it out. As you can see, there was insulation in the walls, but there was no air sealing. When you have just insulation you're not actually stopping the cold air from coming in. To do this we needed to take out that BATT insulation and apply our closed cell spray foam (which air seals and insulates at the same time). Now this basement is ready to rock n' roll for whatever plans the homeowner has for it.
This client had just purchased his house and noticed pretty immediately that the previous owner had left the crawl space a mess. There was trash and insulation falling all over the place and the floor was covered in mildew. Remember, you typically share about 40-60% of the air you breathe with your crawl space. Looking at the picture featured on the left, I would be a little worried about that (and so would this new homeowner). He called CHS to give him some advice on fixing up this problem.
Of course we started off by removing the trash, but we also performed an encapsulation for the crawl space. This involved us installing a 20 mil vapor barriers, insulating the walls with 2" of closed cell spray foam, installing a Crawl-o-sphere for additional ventilation and creating an EverLast access door. Together, these upgrades have formed the crawl space you see on the right, which means much healthier air for this homeowner along with cheaper utility bills.
This split level home in Upper Marlboro, Maryland was suffering from high energy bills as well as hot and cold spots in the home.
Our Auditor performed a home energy audit to determine where the home was leaking air and lacking adequate insulation levels. The Production crew provided air sealing to prevent any future air leakage. They also added blown in cellulose insulation to R-49 Value to lower energy bills and improve the overall comfort of the home.
Mr. Homeowner living in Upper Marlboro, Maryland had a real problem keeping his home at one temperature. His room with the thermostat was okay, but every other room was either too hot or too cold. He had heard about our company before, and wanted to hear our diagnosis.
We gave Mr. Homeowner a home energy audit to reveal the causes behind his discomfort. We labeled the attic as a problem area. There was essentially no air sealing, the batt insulation that was up there wasn't nearly enough and it was installed upside down (the paper side should be on the bottom). We fixed those problems and then blew in our cellulose insulation. Now every room can stay the same, comfortable temperature.
Our clients in Upper Marlboro had an attic space that wasn't properly insulated. We air sealed the attic and then added the correct amount of insulation. As a result, these homeowners will have significantly lower energy costs and a more comfortable home.
This homeowner noticed that he didn't have a lot of insulation in his attic and knew that it must have been affecting his home's comfort. He asked Complete Home Solutions to come take a look and see if there was anything else that could be done to make his attic more energy efficient.
We sent out one of our home comfort specialists to take a look. He found that the attic could've, indeed, used more insulation but it also could've used some serious air sealing. This involved us installing spray foam insulation and caulk around penetrations and cavities (such as ceiling fixture penetrations) in order to prevent air leakage. We also provided a few other smaller solutions to complete the effect. Ultimately, this homeowner gained a more comfortable, less expensive house.
This client had lived in her home for about 10 years and, year after year, seemed to face the same problem. Her upstairs got unbearably hot in the summer months. Before peak heat season this year, she decided to call up Complete Home Solutions to provide her with a solution.
Our auditor found that air sealing and insulating the attic would create a controlled home environment (and consequently a comfortable home too). If your attic is left untreated, you are leaving opportunity for hot, hot air to continuously flow in to your living space. At this point, turning up your air conditioning is going to do nothing except raise your electric bill. This client now has a comfortable home that stays as cool or warm as she wants it to.
This homeowner had a home with an attached garage. This is a pretty common set up, but what happens when the knee-wall between your garage and up-stairs bedroom is poorly insulated? That bedroom, and your house in general, is going to have a lot of trouble keeping a comfortable temperature year round (which is what this homeowner was experiencing).
Complete Home Solutions (as our name entails) had the solution for this. We took down the old insulation (which wasn't helping to stop air leakage as it was) and used a newer method for air sealing and insulating. We applied spray foam sealant first, then 1/2" of polysio foam board insulation on top of that and sealed the edges with caulk. This would have a huge impact on the overall comfort of this homeowner!
Our homeowners here knew that they had a problem. They had a room that was always cold and electric bills that were way too high. They also knew that they had pretty low insulation levels in their attic and they figured out the link between that and their problem. The next step was to get a solution.
Complete Home Solutions was able provide this solution. Insulation wasn't the only the only thing that this attic was lacking - it was also missing very important air sealing (which means that a lot of air was leaking through open cavities in the attic). The skylight was a huge source of air leakage also, so we replaced the old deteriorating insulation with 3 inches of spray foam (an air sealant and insulator). We then added in blown in cellulose insulation in order to bring the insulation levels up to R-49.
The room that was a real problem child for these homeowners became a complete comfort zone. Another house made more comfortable by CHS!